MMD STUDIO is an India-based custom photo-print and card studio, operating from Hardoi, Uttar Pradesh. This policy explains how we collect, use, store and share personal information when you visit our website, contact us or place an order.
Information we collect
We collect information you provide directly: name, email address, phone number, delivery and billing address, order details, support messages, and photos, artwork, text or layouts submitted for a custom product. We may collect technical information such as IP address, browser, device, pages viewed, referring pages, and dates and times of visits.
How we use information
We use information to answer enquiries; process, produce and deliver orders; communicate order updates; prevent fraud; improve our products and website; meet legal obligations; and, where you opt in or law permits, send relevant service or promotional messages. You can opt out of promotional messages at any time.
Your photos and artwork
You keep ownership of the photos and artwork you submit. You grant us a limited permission to handle them only as needed to review, print, pack, deliver and support your order. Authorised team members and production or delivery partners may access only what is necessary to perform these services. We do not use customer images for marketing without your express permission.
Payments and security
Payments are processed through secure third-party payment providers. We do not store complete debit-card, credit-card or UPI credentials. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.
Cookies, analytics and advertising
We may use cookies, server logs and similar technologies to operate the site, remember preferences, understand traffic and improve user experience. If Google advertising or analytics services are enabled, Google and its partners may use cookies or identifiers to serve and measure ads. You can manage ad personalisation through Google settings and control cookies through your browser.
When we share information
We share information only with service providers that help us operate the business, such as payment processors, production partners, delivery providers, email providers and hosting services; where required by law; to protect rights and safety; or as part of a business transfer. We do not sell personal information.
Data retention and your rights
We keep personal information only for as long as necessary for the purposes above, legal requirements and dispute handling. You may request access, correction or deletion by emailing us. We may request verification before completing a request.
Contact
For privacy questions or requests, contact mmd.studio26@gmail.com or MMD STUDIO, Hardoi, Uttar Pradesh, India.